Jaden Whittaker
Support Operations Coordinator at Bestpass by Fleetworthy | MSBA Candidate | Passionate about Sports & Data Analytics
- Role
- Support Operations Coordinator at Bestpass by Fleetworthy
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Jaden Whittaker
Jaden is a Support Operations Coordinator at Bestpass by Fleetworthy and a graduate of…
Experience
Support Operations Coordinator
Aug 2025 — Present · Albany, NY, US
Process existing customers\' toll and violations data as needed - Continually seek process improvement and efficiencies, and communicate ideas and suggestions - Update existing SOPs as needed; collaborate on the creation of SOPs for new and evolving processes - Research and troubleshoot issues, occasionally in collaboration with toll agency partners and cross-functional internal teams-Leverage Salesforce CRM for internal and customer communications - New accounts setup
Education
Saugerties Senior High School
High School Regents Diploma - with Advanced Designation
2015 — 2021
Siena University
Bachelor of Applied Science - BASc, Applied Data Science
Siena University
Advanced Certificate, Fraud and Digital Forensics
Siena University
Master of Science - MS, Business Analytics
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