Jade Mafuz
Sales Associate @TJX Canada – Winners, Marshalls, HomeSense
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WORK HISTORY
Sales Associate @TJX Canada – Winners, Marshalls, HomeSense
Montreal, QC, CA
Greet and assist customers in the fitting room area. Providing helpful and friendly service, helping with clothing selection. Maintain cleanliness and organization in fitting room space. Monitor fitting room safety and prevent improper handling of merchandise. Use the cash register accurately and efficiently. Process customer transactions, including returns and exchanges. Provide excellent customer service during the payment process. Resolve customer inquiries and issues…
EDUCATION
Universidade Paulista
Bachelor's degree
Inst. pour le Developpement de L'emploi et de la Formation (IDEF)
Francais
Canada College
Diploma of Education
Outbound Marketing
Short Course
ABOUT JADE MAFUZ
I am a results-oriented professional with an entrepreneurial spirit, specializing in customer service and sales in the educational market. Graduated in Marketing, and with more than 6 years of experience in customer service, I have developed solid experience in sales, customer service, and international recruitment. My experience extends to online sales, international recruitment, marketplaces, digital marketing, customer support, customer support management, and problem-solving. With international experience spanning Brazil, France, Ireland, Australia, and Canada, I bring a global perspective to my work. I have a proven track record in customer service and a genuine passion for helping people. Additionally, my strong communication and interpersonal skills enable me to foster positive customer relationships and provide exceptional after-sales service.
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