Jade Ruiz Carpio

About Jade Ruiz Carpio

I’m a full-time Business Administration Management student on track to graduate in Summer 2025, with hands-on leadership experience as a Sales and Services Manager at Sephora. I thrive in dynamic, people-focused environments and am passionate about fostering positive team cultures and driving operational excellence.Through both academic learning and real-world experience, I’m building a strong foundation in leadership, communication, and employee development. My current role allows me to train and mentor team members, lead daily operations, and support a collaborative, inclusive workplace, all of which align closely with my long-term goal of working in Human Resources.I’m excited to continue growing in the field of people management and organizational development, and I’m eager to connect with HR professionals and business leaders who value strong culture, continuous learning, and people-first leadership.

Experience

1. Sales and Services Manager

   SEPHORA

   Aug 2021 — Present · Los Angeles, CA, US

   Lead a team of beauty advisors to achieve daily sales goals, deliver exceptional client experiences, and maintain brand standards.Train and coach new and existing team members on product knowledge, customer service strategies, and company policies.Support store leadership in recruitment, onboarding, and performance feedback processes.Collaborate with cross-functional teams to execute in-store events, merchandising, and promotional strategies.Recognized for strong communication, team morale building, and commitment to inclusive workplace values.

Education

• California State University, Los Angeles

  Bachelor of Science - BS, Business Administration and Management, General

• Pasadena City College

  Associate of Science - AS, Business Administration and Management, General