Jade Q.

Healthcare Career Admissions Representative @North-West College

Los Angeles, CA, US
MOBILE NUMBERS
+13•••••••66

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WORK HISTORY

Jun 2020 — Present

Healthcare Career Admissions Representative @North-West College

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Long Beach, CA, US

Recognized as the Top 5 Admissions Representative within the first six months of employment out of 10 campuses.• Oversee enrollment process and documentation needed to complete inquiry tracking, Financial Aid packaging appointment, and the academic file.• Communicate effectively when working with prospective, future, and current students while always avoiding misrepresentation.• Contact prospective students by telephone, email, or text message to schedule appointments for interviews.• Conduct interviews with prospective, future, and current students via Zoom.

EDUCATION

2008

California State University-Dominguez Hills

Bachelor's degree, Business Administration and Management, General

2013

Argosy University

Master of Business Administration - MBA, Health/Health Care Administration/Management

ABOUT JADE Q.

Effective and proactive professional with 10+ years of experience in admissions, customer service and sales by utilizing listening and interpersonal communication skills with students and interdepartmental relationships. Ability to be thorough in answering questions and guiding students from enrollment to graduation. Possess strong knowledge and skills using business networks, CRM applications, social media, and operations. Proven track record and consistently achieve monthly targets and team goals; Self-motivated and focused. Recognized for ability to identify key prospects, clients, and vendors, leading to increased revenue potential. Interdepartmental team player to support campus needs with effective oral, written, and online communication skills.KEY SKILLS & ACCOMPLISHMENTS INCLUDE:• Skilled at managing effective teams by transforming infrastructure, recruitment, mentorship, and developing a functional succession planning process.• Developed high volume enrollment strategies to fill candidate pipeline based on market availability, existing internal candidate pool, diversity initiatives with a variety of educational sectors. • Profound knowledge of student development, attrition, retention theories, successful case management methods. • Experienced with compliance, governmental regulatory policies and application of best practices including the Federal Education Rights & Privacy Act (FERPA) and Western Association of Schools & Colleges (WASC).• Expertise with tackling complex situations with prompt resolution while effectively understanding the issues and respecting the interests of students, associates, and suppliers. • Developed marketing literature and materials as part of communication towards admissions recruitment.• Proficiency in management of electronic application system and admissions management process.• Provided mission-based management and strategic organizational improvement.

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