Jade Norton

Academy Primary Care Operations Manager @Rochdale Health Alliance

Rochdale, GB

I worked in primary care for many years. Working in all different aspects of general practice in Warrington, Wigan, Bolton and Manchester. While working in primary care I worked as a practice manager overseeing the day-to-day running of practices. I worked on several projects to implement new services into primary care. As the Academy Primary Care Operations Manager, I provide operational support to the Academy Director and Senior Manager, ensuring the provision of an efficient and effective business support function for the delivery of services in accordance with agreed activity levels. My area of responsibility includes the line management of the administration team who support the service. To directly project manage and deliver projects. Be responsible for ensuring that end users are supported throughout the implementation various projects. This will be achieved by interpreting user requirements and dependencies, offering advice and guidance on changes in ways of working, chairing regular implementation meetings, producing documentation that represents best practice and managing the project at an end user level.