Jade Lucas

Community Manager @Oak Hill

Oversaw daily operations and management of a 631-unit residential community, ensuring high levels of tenant satisfaction, retention, and compliance with Fair Housing Laws and lease agreements.· Supervise a team of 11 staff members, including leasing agents, maintenance technicians, and groundskeepers, ensuring smooth and efficient operations.· Achieved a 5% increase in property income within first year as Community Manager through strategic rent adjustments, improved resident retention, and enhanced operational efficiencies.· Manage leasing activities, including showing units, processing applications, and executing leases, maintaining an occupancy rate of 95%+.· Implemented project management strategies for capital improvement projects such as clubhouse renovations and property enhancements, ensuring timely and within- budget delivery.• Awarded Community of the Year and Team Member of the Year across a 10 property portfolio in first year as Community Manager.