Jade Leonard
Operations Manager
- Role
- Property & Operations Manager at Michaela Home Organizer
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jade Leonard
Open to Hybrid Work Opportunities Experienced in orchestrating seamless…
Experience
Property & Operations Manager
Sep 2022 — Present · Atlanta, GA, US
I oversee the day-to-day operations and guest experiences for short-term and long-term rental properties, ensuring every stay is smooth, memorable, and compliant with regulations. My role bridges administration, hospitality, and property management—handling everything from lease prep and financial tracking to guest communications and vendor coordination.What I Do:Manage tenant and guest relations, resolving issues quickly and fostering positive experiences.Coordinate maintenance and repairs, liaising with trusted contractors and vendors.Conduct property inspections to ensure quality, safety, and compliance.Oversee marketing of available properties, staging setups, and turnover scheduling.Maintain organized documentation, from leases to financial reports.Airbnb Performance Highlights:Superhost Status | 4.92 rating | 100% response rate | 0% cancellations.Increased profitability by 50% year-over-year, averaging $2.1k/month.Vetted and managed 5+ cleaning professionals, implemented detailed staging and turnover checklists.Resolved damage and excessive cleaning disputes using detailed photo documentation and inspections. Passionate about delivering 5-star hospitality and maximizing property potential—whether for a weekend getaway or a long-term home.
Education
U.S. Army Command and General Staff College
Equal Opportunity Leader's Course
Hampton University
Bachelor of Arts - BA, Psychology
U.S. Army Command and General Staff College
Adjutant General Basic Officer Leadership Course
Old Dominion University
Digital Marketing Bootcamp
Defense Information School
Public Affairs
Skills
- Microsoft Office
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