Jade Brousset
Room Operations Voyager @The Ritz-Carlton, South Beach
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WORK HISTORY
Room Operations Voyager @The Ritz-Carlton, South Beach
Miami Beach, FL, US
Voyager Program- Manager on Duty for Front Office, Guest Relations, and Housekeeping Ritz-Carlton Q1 Five Star Nominee 2024 Assisted in scheduling and creating training plans for Front Office and Housekeeping Teams Trained and managed staff in proper customer service and operational procedures Coordinated with other departments to provide seamless service experience for guests Graduated from the Embark Leadership Development Program E-Cornell Coaching Skills for Leaders Course Certificate E-Cornell Identifying and Managing Emotions Course CertificateTrained in hotel labor, finances, and budgetsFocus on specific Voyager Human Resource trainingOpera, GXP, and Atlas champion
EDUCATION
Florida State University
Bachelor's degree, Psychology
ABOUT JADE BROUSSET
Jade specializes in creating exceptional experiences for customers, employees, and the…
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