Jadatharan S.

Experience

1. Senior Manager

   Mercer IMEA

   Oct 2022 — Present

   Executing the end-to-end implementation and system enhancement programmes for our clients. Work closely with both the client and internal stakeholders within Darwin to successfully roll out the program for our clients. Manage the delivery of any new client implementation and annual renewals using a pre-defined methodology as a guide. Provide post launch support to client services team Conduct fact find and requirements gathering sessions with clients and consolidate all information gathered in pre-defined approach • Build and establish strong rapport with client through proactive engagement and ability to provide creative solution for clientEstablish project plans, manage timelines, track and report progressPerform system configuration, plan andexecute User Acceptance Testing; ensure proper documentation are in placedInvestigate issues and support in any enhancement requests as and when required by clientsAccountability for delivery according to project budget, time and quality standards

Education

• Prince Shri Venkateshwara Arts And Science College

  Bachelor of Science - BS, Accounting and Computer Science

• Anna University Chennai

  Master of Computer Applications (MCA), Computer Science

  2002 — 2005