Jada Jeter
Organizational Development | Organizational Structure & Strategy | Project/Operations Management
- Role
- Clinical Education Event Operations Specialist at Align Technology
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Jada Jeter
Project & Program Manager with progressive experience leading equity-centered programs…
Experience
Clinical Education Event Operations Specialist
Sep 2025 — Present · Morrisville, NC, US
As part of the North American Events team, I managed and optimized the technology, systems, and processes that powered clinical education events. My role centered on driving operational efficiency, improving the customer experience, and ensuring seamless execution through cross-functional collaboration with marketing, clinical education, IT, and operations teams.Key Contributions & Responsibilities:Event Technology & Platforms: Partnered with marketing technology teams to enhance and execute the Event Management Platform roadmap.Process Optimization: Supported Salesforce operations, data management, and continuous process improvements to streamline event execution.Operational Excellence: Troubleshot and resolved event operations issues, implementing scalable solutions.Project Management: Developed and maintained project management templates and processes in Asana to support team efficiency.Reporting & Analytics: Owned business, financial, and compliance reporting to ensure events were consistently tracked, monitored, and evaluated.Strategic Development: Built business cases for new platforms and enhancements, aligning tools and processes with organizational goals.
Education
Converse University
Bachelor's degree, Theater Studies
Converse University
minor, Business with a concentration in Social Entrepreneurship and Marketing
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