Jacy Church

About Jacy Church

I am a dedicated retail manager with the proven ability to lead a team that creates an extraordinary customer experience in competitive and rapidly changing industries. I am most passionate about being a mission-driven leader and developing direct reports. I have extremely high standards for business operations, work performance, and a track record of promoting entry level team members to leadership roles.

Experience

1. Store Manager

   Joybird

   Oct 2022 — Present · Seattle, WA, US

   Leading a NSO in one of Joybird\'s largest online markets. Hiring, developing, and retaining talent to lead the in-store client experience and execute our sales process. Building a culture of client ownership and motivating a team of sales associates to consistently meet and exceed their individual sales goals. Reporting showroom performance to the Senior Retail Manager. Partnering with the Visual Merchandising Manager to feature in-demand furniture collections and fabrics to drive sales for the retail channel. Over 50% of revenue is lead-generated through client capture and email outreach. I have mentored my ASM in every aspect of the business to ultimately prepare them for an SM role in the future.

Education

• California State University, Fresno

  Bachelor of Science (BS), Kinesiology and Exercise Science

Skills

• Leadership
• Public Speaking
• Natural Foods
• Coaching
• Organic Products
• Customer Experience
• Exercise Physiology
• Microsoft Excel
• Leadership Development
• Team Leadership
• Social Media
• Time Management
• Customer Satisfaction
• Training
• Nutrition
• People Management
• Social Networking
• Event Planning
• Food & Beverage
• Store Operations
• Customer Service
• Management
• Microsoft Office
• Sales
• Problem Solving