Jacqui Venter
Lead Product Manager (Senior Journey Developer) @NatWest Group
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WORK HISTORY
Lead Product Manager (Senior Journey Developer) @NatWest Group
GB
Innovation and strategy development for new product applications at onboarding, and leave journeys. Providing a focus on cross-selling, acquisition, market expansion and retention opportunities through journey development, and value proposition creation- This included market research, 360 CX analysis, commercial user research, competitor and industry analysis, risk management, large stakeholder group management, solution design, and service design- I also set up and ran an experimental design squad focused on rapid prototyping and Lean product development in response to urgent onboarding imperatives.
EDUCATION
University of Cape Town
BA, English Writing & Editing; General Psychology
ABOUT JACQUI VENTER
I am a creative Lead Product Manager with a successful track record of innovation, strategy and delivering products across a range of sectors, including SaaS, recruitment, advertising, hospitality, motor manufacturing, energy, healthcare, banking, financial services, government, law, and events. I bring end-to-end, full product lifecycle insight and experience to the table. From innovation, design thinking, value proposition development, strategy, and customer experience design, to product delivery, continuous iteration, and product retirement.(All views are my own).
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