Jacques Jones
Deployment Engineer at 8x8
- Role
- Deployment Engineer at 8x8
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Experience
Deployment Engineer
Nov 2016 — Present · Dallas-Fort Worth, TX, US
Responsible for carrying out the successful deployment of 8x8 UCaaS both directly, and through the utilization of 3rd party resources. The Deployment Engineer will collect detailed customer requirements, write System Design Document, configure 8x8 and 3rd party product features and services, train administrators and end users, and troubleshoot deployment issues during cut-over. The Deployment Engineer also assists customers with the integration of 8x8 systems and hardware with their legacy systems, including network equipment, databases and ancillary devices such as overhead paging equipment and door strike systems. Throughout the deployment phase, the Deployment Engineer works closely with Sales, Project Management, 3rd party technicians and the customer\'s IT staff, in order to create and carry out deployment projects according to schedule.
Education
Texas College
B.S., Computer Science
Skills
- Mobile Devices
- Telecommunications Engineering
- Firewalls
- Technical Support
- Telecommunications Systems
- Salesforce.com
- Voice Over Ip (Voip)
- Integration
- Wireless
- Voip
- Testing
- Deployment Planning
- Session Initiation Protocol (Sip)
- Field Service Engineering
- Networking
- Troubleshooting
- Sip
- Cross-Functional Team Leadership
- Unified Communications
- Deployment Strategies
- Cisco Technologies
- Telephony
- Solution Architecture
- Telecommunications
- Cisco Systems Products
- Switches
- Proof of Concept
- Wireless Technologies
- Software Installation
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