Jacques Cyr
Customer Success Manager @Acumatica
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @Acumatica
Customer Success Manager 06/22 - Present • Responsible for onboarding and stabilization of Acumatica\'s “direct” customer base which was in jeopardy of churn, as well as managing customer base and partner relationships of (10) strategic VARs within the Acumatica Partner Networks • Worked with senior leadership to develop and expand Acumatica\'s Direct Customer base, including the definition and review of onboarding, stabilization, and off-boarding of the direct customer base • Responsible Retention, Expansion, and Customer Satisfaction for a customer base in excess of $6M
EDUCATION
Central Michigan University
BAA, Organizational Communications and Business Administration, with emphasis on Marketing and Finance
SKILLS
ABOUT JACQUES CYR
FATHER / SaaS CUSTOMER SUCCESS MANAGER / MENTOR Specialties: SaaS, CRM design and…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.