Jacques Brock
Amazon Area Manager | Arizona State University Alumni
- Role
- Area Manager at Amazon
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jacques Brock
Sustainability and Project Management Leader driving organizational excellence and…
Experience
Area Manager
Feb 2025 — Present · Denver, CO, US
Delivered 21% above-plan efficiency in support operations (Q2 2025) by implementing process enhancements and optimized staffing strategies• Drive a 17% increase to plan in custom packaging productivity (Q2 2025), contributing to improved order accuracy and customer satisfaction.• Lead a team of 40 associates in a fast-paced fulfillment center, driving performance in safety, productivity, and quality across multiple shifts• Lead and develop key operational projects to support Den2 site relaunch to EIK2, including workflow redesign and associate readiness initiatives.• Utilize Spanish fluency to coach bilingual associates and assist fellow managers with translation during training, coaching, and conflict resolution.• Automate data analysis using Excel functions such as dynamic formulas, conditional formatting, and pivot tables to streamline reporting on shift-level performance.
Education
Lamar High School
High School Diploma
2017 — 2021
Arizona State University
Bachelor of Science - BS, Digital Audiences and Project Management
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