Jacquelyn A.
Customer Success & Technology Solutions | Nonprofit Tech | Driving Strategic Impact Through Technology
- Role
- Managing Consultant at Build Consulting
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Jacquelyn A.
Jacquelyn is a dedicated customer success and services professional with over 15 years of experience in the tech for good space. Jacquelyn has served in various implementation roles (product SME, testing lead, business analyst, design consultant) and leadership roles (team lead, portfolio manager, practice manager). Outside of implementation and solution delivery work, she has managed large cross-functional and geographically distributed teams, advocated on behalf of clients to drive change, developed new service offerings and implementation methodologies, as well as contributed to business development through scoping, estimating, and writing various types of contracts. Her collaborative and detail-oriented nature, love for problem solving, and proven ability to work across teams to accomplish complex projects allow Jacquelyn to truly partner with her customers to achieve their desired outcomes.
Experience
Managing Consultant
Mar 2026 — Present
Education
The University of Georgia
BA and ABJ, Advertising / Spanish
2003 — 2007
The Institute of Kiswahili and Foreign Languages
Swahili
Universidad de Salamanca
Certificate, Spanish Language and Literature
2002 — 2002
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