Jacquelin L. Irvin
Total Building Maintenance Services
- Role
- Senior Account Director at Envirousa
- Location
- Shelby County, TN, US
- LinkedIn followers
- 500 followers
Experience
Senior Account Director
Aug 2015 — Present · Cordova, TN, US
Maintains and enhances client services by organizing and evaluating service and delivery systems and procedures. Emphasizing Excellence, Presentation Skills, Decision Making, Coaching, Market Knowledge, Delegation, Foster Teamwork, Giving FeedbackOpens clients’ accounts by recording account information.Maintains client’s records by updating account information.Resolves service problems by clarifying the clients complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Strategic Consulting,
Skills
- Payroll Processing
- Negotiation
- Inventory Management
- Invoicing
- Administrative Assistance
- Small Business
- Management
- Team Building
- Budgeting
- Microsoft Office
- Sales
- Payroll
- Marketing
- Strategic Planning
- Microsoft Word
- Tax Preparation
- Time Management
- Sales Management
- Administration
- Financial Reporting
- General Ledger
- Microsoft Excel
- Powerpoint
- Account Management
- Outlook
- Microsoft Outlook
- Leadership
- Access
- Quickbooks
- Communication
- Customer Satisfaction
- Training
- Marketing Strategy
- Accounts Payable
- Customer Service
- Contract Negotiation
- Financial Analysis
- Budgets
- Data Entry
- Operations Management
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