Jacqui Diperna Wendinger

About Jacqui Diperna Wendinger

I help organizations turn strategy into execution.With more than 20 years of experience across consulting and enterprise technology, I focus on strengthening how leadership teams operate—bringing structure, clarity, and transparency to complex organizations spanning audit, risk, compliance, and AI transformation. At ServiceNow, I help operationalize enterprise priorities by establishing governance frameworks, portfolio management systems, and data-driven reporting that enable leaders to align on strategy, manage risk, and make better decisions at scale. My work connects leadership vision with the operational discipline required to execute it effectively. Earlier in my career at KPMG, I advised global organizations on complex compliance, investigations, and technology-enabled risk programs, leading large-scale engagements and analytics-driven initiatives for enterprise clients. My areas of focus include: • Strategic Operations & Chief of Staff Leadership • Enterprise Transformation & Operating Model Design • AI Implementation & AI Governance in Risk and Compliance • Portfolio Strategy, Portfolio Management & Executive Portfolio GovernanceI’m PMP-certified, Six Sigma trained, and the inventor of three U.S. patents. I’m passionate about building operating models, leadership alignment, and scalable systems that help organizations perform at their best.

Experience

1. Sr Manager - Strategic Operations, Audit, Risk and Compliance

   ServiceNow

   Sep 2021 — Present · San Diego, CA, US

   Lead strategic operations for the Audit, Risk & Compliance organization, partnering with executive leadership to translate enterprise strategy into clear priorities, governance frameworks, and measurable outcomes- Strategic Operations & Leadership Alignment: Partner with senior leadership to define and operationalize strategic priorities across audit, enterprise risk, and financial controls, ensuring alignment across teams and initiatives- Portfolio & Program Management: Designed and implemented a strategic portfolio framework in ServiceNow’s Strategic Portfolio Management (SPM) platform, enabling visibility into initiatives, OKRs, dependencies, risks, and resource allocation- Strategic Planning & Prioritization: Facilitate leadership workshops and planning cycles that shape annual strategy, investment priorities, and cross-organizational roadmaps- Executive Governance & Reporting: Develop executive dashboards, performance metrics, and reporting frameworks that strengthen transparency, accountability, and data-driven decision making- Operational Leadership: Lead key operating rhythms including annual planning, quarterly business reviews, and executive communications to ensure consistent alignment between strategy and execution.Senior Program Manager | PMP Certified | People Leader | Enhancing Operational Processes | Change Management | Vendor Management | Delivering Successful Projects

Education

• W. P. Carey School of Business – Arizona State University

  B.S Computer Information Systems; Minor in Justice Studies, Mass Communications