Jacqueline Walker

About Jacqueline Walker

Over the past 24 years with CSAA Insurance Group, I have developed a comprehensive skill set in both distribution channels and customer service, which has significantly contributed to supporting the brand. My experiences include managing contact center sales, direct-to-consumer initiatives, business-to- business operations, and partner relationship sales. CSAA Insurance Group has a diverse and inclusive culture that cares about the communities we serve. At CSAA Insurance Group, “making a difference” is a career. Our mission is to serve Members and clubs by making insurance simple, proactive and personal. CSAA Insurance Group is more than an insurance company— we have the courage to care and the passion to succeed.When I am not working, I enjoy traveling and spending time with my husband, our three children, and our french bulldog Brody.

Experience

1. Sr Manager, Partner Distribution Channel Sales

   CSAA Insurance Group

   Jul 2024 — Present · NJ, US

   This role is accountable for prospecting new agency relationships for both Independent Agencies and Club partners, enhancing the existing partnerships while achieving sales results in assigned territory. Build and maintains customer relationships with strategic accounts within an assigned territory. Working directly with IA and club management to develop goals and target that my team and deliver on.

Education

• The University of Arizona Global Campus

  Business Administration

  2024

Skills

• Microsoft Excel
• Liability
• Insurance
• Property & Casualty Insurance
• Call Centers
• Microsoft Outlook
• Leadership
• Customer Satisfaction
• Training
• General Insurance
• Property
• Outlook
• Customer Retention
• Customer Service
• Microsoft Office
• Sales
• Property
• Microsoft Word
• Management
• Team Building
• Umbrella Insurance
• Direct Sales