Jacqueline Green

Digital Health Product Enthusiast | Strategic Problem Solver | Project Manager

Role
Client Solutions Associate at Progyny, Inc.
Location
Brooklyn, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jacqueline Green

Located in Brooklyn, I am passionate about implementing healthcare solutions that improve service delivery for all populations. I do so by leveraging my experience in project management, strategic operations, and robust research skills. Outside of healthcare, I enjoy yoga, cooking, and podcasts about pop culture.

Experience

  1. Client Solutions Associate

    Progyny, Inc.

    Apr 2024 — Present · New York, NY, US

    Serve as the primary project lead for 60+ client enhancements during the 2025 end-of-year rollover. Own external client communications, lead stakeholder meetings, and proactively identify and resolve associated risks• Collaborate with account managers on 120 small to mid-market clients across the US, managing end-to-end client implementations for a 98% retention rate• Lead a high-visibility initiative focused on digital product development, leveraging JIRA to manage cross-functional collaboration across Product and Engineering teams • Optimize Salesforce and PowerBI workflows to ensure accurate representation of critical medical and claims data, enhancing data integrity and operational efficiency • Support internal audits of medical claims and financial assistance programs, ensuring accurate processing and payment by medical providers. Collaborate closely with the finance team and external stakeholders to identify discrepancies, resolve issues, and enhance claims processing workflows for improved accuracy and compliance

Education

  • Columbia University Mailman School of Public Health

    Masters of Public Health

  • Syracuse University - Maxwell School

    Bachelor of Arts (B.A.), International Relations & Political Science

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Jacqueline Green — Client Solutions Associate at Progyny, Inc. in Brooklyn, NY, US | Unifers