Jacqueline Carvajal Malcolm
Senior Manager, Loyalty Operations at Marriott International
- Role
- Senior Manager, Marriott Bonvoy Loyalty Operations at Marriott International
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Jacqueline Carvajal Malcolm
I am a creative, self-starter whose passion is bridging the gap between data analytics, brand storytelling, and consumer voices. With my current experience at Marriott International, and my previous experience in Customer Engagements at Microsoft, as well as retail buying at Macy’s and hospitality analytics with Hilton, I have worked with both domestic and global brands spanning various industries. I believe customer-centric perspectives move industries into the future and I am passionate about bringing the trends to light that push those evolutions forward.
Experience
Senior Manager, Marriott Bonvoy Loyalty Operations
Jul 2021 — Present · Washington, DC, US
Education
Georgetown University McDonough School of Business
Master of Business Administration - MBA
2018 — 2021
Cornell University
Bachelor of Science (B.S.), Hospitality Management, Information Science Management Concentration
2009 — 2013
Georgetown University McDonough School of Business
MBA Certificate in Consumer Analytics and Insights
2020 — 2021
Skills
- Forecasting
- Spanish
- Strategic Planning
- Microsoft Office
- Sales
- Community Outreach
- Analysis
- Strategy
- Powerpoint
- Microsoft Excel
- Management
- Data Analysis
- Visual Basic for Applications (Vba)
- Event Planning
- Blogging
- Wordpress
- Excel Modeling
- Revenue Analysis
- Marketing
- Public Speaking
- Social Media
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