Jacqueline Cortes
Salesforce Analyst at UCLA Health
- Role
- Salesforce Analyst at UCLA Health
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Jacqueline Cortes
Experienced Systems Analyst and Salesforce Administrator with a demonstrated history of…
Experience
Salesforce Analyst
Aug 2025 — Present · Los Angeles, CA, US
Key Responsibilities:• Perform troubleshooting, maintenance, and optimization of existing software applications and hardware.• Design, build, test, and support new applications and modules within the portfolio and service line.• Develop a deep understanding of software applications, hardware architecture, and operational workflows.• Collaborate with business owners, vendors, and ISS team members to evaluate and recommend solutions for complex problems.• Ensure applications align with organizational policies, procedures, and constraints for clinical and business operations.Applications Supported:• Salesforce Health Cloud• Salesforce Service Cloud• Salesforce Experience Cloud• Agentforce• Salesforce Data Cloud
Education
California State Polytechnic University-Pomona
Bachelor’s Degree, Computer Information Systems
2012 — 2017
Skills
- Project Management
- Customer Service
- Project Planning
- Business Intelligence
- Business Process Improvement
- Team Leadership
- Social Media
- Leadership
- Vendor Management
- Public Speaking
- Change Management
- Sales
- Process Improvement
- Management
- Budgets
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.