Jacqueline Young
IT Project Manager | Organizational Change & Transformation | Supply Chain Strategy | PMP | PSM | Cloud & OT | Procurement | GRC & Compliance
- Role
- IT Project Manager at Bmw It Americas
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Jacqueline Young
As an IT Project Management Intern at BMW, I lead cybersecurity and Governance, Risk & Compliance (GRC) initiatives supporting Information Technology (IT), Operational Technology (OT), and cloud systems across the U.S, Mexico, and Brazil. My work includes managing cybersecurity KPIs, streamlining Agile workflows using Jira and Confluence, and advancing digitization strategies that strengthen audit readiness, risk mitigation, and documentation standards across global teams. I thrive at the intersection of compliance and innovation—helping organizations align security protocols with operational excellence.My foundation in financial analysis, consulting, and stakeholder engagement allows me to translate complex business needs into actionable project plans that deliver measurable results. Whether driving process improvement, optimizing digital governance, or leading cross-functional collaboration, I bring a strategic lens and execution mindset to every project. I’m passionate about creating secure, scalable systems and positioning technology teams for long-term success in fast-evolving digital environments.
Experience
IT Project Manager
May 2025 — Present · Greenville, SC, US
Led AI-enabled digitalization and intake workflow redesign, standardizing requirements, data models, UX flows, and documentation frameworks. • Introduced scalable governance templates and identified automation opportunities to reduce manual processes. • Facilitated Agile ceremonies, backlog refinement, and Jira workflow standardization to improve delivery consistency. • Designed & delivered Agile training across Americas plants and completed 2025 epic audits to strengthen governance. • Managed the MFT modernization program, coordinating progress for 17+ interface migrations & resolving cross-team blockers. • Documented testing dependencies, connection steps, and integration impacts to support readiness. • Supported SDLC readiness gates, requirement validation, UAT cycles, & deployment alignment to increase release stability. • Developed SOPs, onboarding guides, knowledge-sharing sessions, and communication cadences to improve adoption and reduce variability. • Implemented action plans that strengthened team visibility, clarity, and collaboration. • Built cybersecurity KPI dashboards & updated IAM, Security, & compliance documentation to improve audit readiness. • Supported technical account compliance through updated reporting and workflow documentation.
Education
University of North Carolina Wilmington
Masters of Business Admin, Business Information Systems
Methodist University
Bachelor's degree, Forensic Science and Technology
2019 — 2021
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