Jacqueline Tran

Program Change Manager at Cisco Systems @Collabera

San Francisco, CA, US
MOBILE NUMBERS
+14•••••••47

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WORK HISTORY

Apr 2016 — Present

Program Change Manager at Cisco Systems @Collabera

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San Jose, CA, US

Support Project Initiatives in the capacity of a Program/Change manager at Cisco Global TAC, within the Strategic Priorities, Policies, & Operations Function.Project - Urgent Collaboration (UC) Tool deployment - helps match service requests to relevant engineers to solve customer\'s problems quickly.

EDUCATION

2010 — 2022

Capella University

PhD, Psychology - Industrial Organization

1990 — 1996

San José State University

BS, Biology

2003 — 2005

University of California, Berkeley

PMP Certification, Project Management

2008 — 2010

Aspen University

Master’s Degree, Bus Admin/Project Mgnt

SKILLS

Ms Project Master/Servant SetupStrategyCloud ComputingManaged ServicesProfessional ServicesStrategic PlanningBusiness AlliancesTroubleshooting & ResolutionPersonnel Training & LeadershipBusiness PlansVendor ManagementData CenterRelationship BuildingEnterprise SoftwareProgram ManagementGo-to-Market StrategyOrganization CorrespondenceSaasCisco TechnologiesPmpProduct ManagementIT StrategyManagementUnified CommunicationsExecution of Business PlansCross-Functional Team LeadershipSales EnablementNew Process ImplementationChange ManagementOrganizational Correspondence

ABOUT JACQUELINE TRAN

My name is Jacqueline and I lead companies to meet and exceed their goals. Professionals…

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