Jacqueline Thompson Jenkins
Education and Career Advisor @Zeiders Enterprises, Inc.
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WORK HISTORY
Education and Career Advisor @Zeiders Enterprises, Inc.
Woodbridge, VA, US
SummaryThe SECO program offers comprehensive education, career and employment services to all military spouses through: SECO Coaching Services, the MySECO web presence, and the Military Spouse Employment Partnership (MSEP) Component.Career Advisors provide support to military spouses through Military OneSource’s Military Spouse Education and Career Opportunities (SECO) Program Contract by connecting military spouses with academic and employment opportunities.Essential Duties and ResponsibilitiesMaintain readiness to support military spouses in a fast-paced contact center work environment.Receive initial calls from military spouses via a live hand off using contact center technology.Receive incoming live chats from military spouses.Provide education and career advising, including but not limited to:Opportunities for online and distance education and trainingTools for school selection and financial assistance resourcesFederal, state, and local occupational licensingCredentialing information for select career fieldsSchedule career coaching appointments.Assist spouses with troubleshooting website access associated with SECO programs.Assist with the administration of a Department of Defense military spouse scholarship program.Maintain government provided case management system, spouse profiles and scholarship accounts.
EDUCATION
Trident Technical College
Real Estate Certificate, Residential & Commercial Properties
Moore House University in Atlanta, Ga. (ITC)
Theology Certificate (May '14), Theology/Theological Studies
Emergency Management Institute/FEMA
Independent Study/Professional Development, Crisis/Emergency/Disaster Management
Capella University/CITI Program
Human Subjects Research Certificate, Psychology
Webster University
Psychology, BA
Trident Technical College
Property Management Certificate, Residential & Apartment Homes
Capella University
Masters of Science in Educational Psychology, Organizational Leadership
ABOUT JACQUELINE THOMPSON JENKINS
A leader in educational program excellence, experienced educator, recruiter, engagement…
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