Jacqueline Lian
Customer Experience | Success | Growth
- Role
- Business Associate at Dsrp & Co
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jacqueline Lian
From hospitality → SaaS → Automobile5+ years in customer-facing rolesFocused on growth through customer experienceWhat I focus on: • Building trust • Solving problems • Creating wins for both sidesAlways open to connect.
Experience
Business Associate
Nov 2024 — Present · Delhi, IN
Own end-to-end success for enterprise clients, including Coca-Cola, Adani Digital Labs, and Compass Group, maintaining 0% churn over 7+ months- Led cross-sell and upsell across hardware and SaaS lines, driving a 25% increase in account revenue- Strengthened relationships through proactive engagement, solution-oriented support, and consistent delivery of outcomes.
Education
Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai
BHM, Hospitality Administration/Management
2016 — 2019
St.Pauls Institute
Class 12, Science
2014 — 2016
Indira Gandhi National Open University
Diploma, Tourism and Travel Services Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.