Jacqueline Lehr
Senior Global Technical Communications Manager @Schneider Electric
Signup · Get unlimited contacts
WORK HISTORY
Senior Global Technical Communications Manager @Schneider Electric
Andover, MA, US
Technical communication and UX writingAdmin, EcoStruxure IT Help CenterCommunity admin, EcoStruxure IT forumCreate and maintain user documentation for enterprise software, including online help, quick-start guides, release notes, application notes, and technical specifications:EcoStruxure IT offers including IT Expert, Gateway, and EcoStruxure IT mobile app; IT Advisor, IT Design CFD; Data Center Expert; and NetBotz
EDUCATION
Computer Learning Centers
Network Engineering and Management
Kaplan University
Computer Information Systems
SKILLS
ABOUT JACQUELINE LEHR
EcoStruxure IT Help Center and Community manager Staff technical writer for enterprise software: EcoStruxure IT Gateway, IT Expert, and IT Advisor SaaS offers; Data Center Expert, NetBotz, data center infrastructure management (DCIM) productsStrong background in support, quality assurance, user experience and UX writing, technical communication, and customer experienceCommunity managementCommitted to volunteerism and community outreachLifelong learnerAvid gardenerSpecialties: Khoros; Zendesk; customer success; topic-based authoring: DITA; Syntext Serna; Oxygen; Arbortext; Adobe FrameMaker; Madcap Flare; Confluence; user experience, software quality assurance.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.