Jacqueline Jay

About Jacqueline Jay

I am a dedicated Program Coordinator with a diverse background that uniquely positions me to understand people from multiple perspectives. My journey has been shaped by my academic foundation in Anthropology, hands-on experience in the hospitality industry, and a deep dive into User Experience (UX) design. Anthropology Roots: My academic journey in Anthropology has equipped me with a profound understanding of diverse cultures and the ability to navigate through the intricacies of human behavior. This foundation has been invaluable in my professional endeavors, allowing me to connect with individuals from different walks of life and appreciate the richness of human diversity. Hospitality Expertise: Having delved into the dynamic world of the hospitality industry, I\'ve honed my interpersonal skills and gained a keen sense of customer service. My time in this sector has taught me the art of anticipating needs and delivering exceptional experiences—a skill set that transcends industries and enriches my approach to client relationships. User Experience Design: A foray into User Experience design has added a tech-savvy dimension to my profile. This expertise enables me to approach problem-solving and program coordination with a user-centric mindset. Understanding the nuances of user interaction has proven to be a valuable asset, allowing me to create seamless and intuitive solutions for clients. 🤝 Unique Perspective for Client Success: My diverse background positions me as a Program Coordinator with a unique perspective. I thrive on bringing together the threads of anthropology, hospitality, and UX to create holistic and tailored solutions for clients. By understanding the intricacies of human interaction and combining it with a strategic mindset, I am committed to delivering exceptional results for both clients and stakeholders. Let\'s connect and explore how my multifaceted background can contribute to the success of your projects!

Experience

1. Program Coordinator

   General Assembly

   Nov 2022 — Present

   Orchestrated and coordinated various successful events, overseeing logistics, and seamless execution, garnering accolades from both participants and stakeholders• Formulated and executed a comprehensive program evaluation framework, gathering and analyzing data to assess program efficacy and identify areas for improvement, leading to evidence-based decision-making and program enhancements• Fostered collaboration with cross-functional teams, encompassing volunteers, staff, and external partners, to conceive and implement a wide range of programs and initiatives, cultivating robust relationships and fostering teamwork• Oversaw a diverse caseload of program participants, providing personalized support to monitor progress and ensure everyone achieved their program objectives. Resulted in a high success rate and positive outcomes.

Education

• UCLA

  Bachelor of Arts (B.A.), Cultural Anthropology

  2011 — 2013

• Auguste Escoffier School of Culinary Arts – Austin

  Certificate, Baking and Pastry Arts/Baker/Pastry Chef

  2016 — 2016

• General Assembly

  UX Design

  2021 — 2021