Jacqueline Hoang
- Role
- Implementations Manager at SoFi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Implementations Manager
Feb 2020 — Present
Build, maintain, and communicate detailed reporting and data aggregation models to assist biz ops with overall team performance - Track and measure success of program initiatives around partner adoption, engagement, marketing activities, external industry awareness, and report insights that inform key stakeholders - Partner with sales leadership and other cross-functional teams on initiatives including (but not limited to) business reviews, pipeline reviews, territory optimization, goal-setting processes - Team closely with sales and partnership success to develop and implement partner initiatives, partner programs, marketing strategy, partner contracts, and utilization tracking - Document and design business processes within sales and legal and establish long-term governance mechanisms to support productivity-related programs over the long term - Work cross-functionally with partnership, implementations, and sales to build industry segmented communications materials for specific campaigns and product toolkits - Build out partner communication plans and materials, as well as relevant, strategic training elements to support the launches and quarterly industry-specific campaigns
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