Jacqueline Godfrey
him Principal Trainer @Northwell Health
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WORK HISTORY
him Principal Trainer @Northwell Health
New York, NY, US
Specialized in translating complex Healthcare Information Management (HIM) workflows into actionable training programs. • Led the development of custom curricula for four distinct coding workstreams, enhancing educational effectiveness. • Successfully credentialed eight trainers to support enterprise-wide education initiatives, promoting documentation integrity. • Focused on improving revenue cycle efficiency through impactful training and professional mentorship.
EDUCATION
Alfred State College - SUNY College of Technology
Health Information Technology
Monroe Community College
Health Information Technology
ABOUT JACQUELINE GODFREY
My name is Jackie.In my role as an Epic Hospital Billing Analyst at Ascension Health, I\'ve had the unique opportunity to blend my expertise in Health Information Management (HIM) and Identity Management to deliver top-notch solutions across markets in Illinois and Wisconsin. With a journey spanning over six years in various Epic-centered positions, I\'ve honed a comprehensive skill set focused on electronic health records (EHR), adept problem-solving, and engaging presentations.My path has also led me to embrace leadership and collaboration, guiding teams through installations and upgrades, streamlining support and ticket resolution, and fostering strong partnerships with operational leaders. I take pride in leading the charge in designing, developing, and maintaining sophisticated billing and research record systems.Driven by a passion for healthcare technology, my ultimate goal is to leverage my Epic certification and deep-seated experience to refine EHR systems and processes. I\'m dedicated to elevating data quality and security, ultimately paving the way for enhanced patient care and satisfaction.Areas of Expertise: Business Development & Optimization Customer Service/Satisfaction Project Management Training & Development Organization Excellence Identifying Needs & Requirements Building Strong Relationships Team Work/Building Overcoming Objections Motivational LeadershipConnect with me today!
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