Jacqueline Forte
Fraud Monitoring Manager @ Western Alliance Bank | Enhancing Fraud Detection Capabilities
- Role
- Fraud Monitoring Manager at Western Alliance Bank
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Jacqueline Forte
At Western Alliance Bank, over 9.5 years of experience in fraud detection and business analysis have shaped my role as a Fraud Monitoring Supervisor. I lead the team responsible for managing fraud alerts across Wire, ACH, Deposit, Real-Time Payments, and Zelle transactions, leveraging the Actimize application to enhance operational efficiency and compliance. My expertise extends to developing procedures, training materials, and implementing fraud alert systems, including Actimize and Memento applications. By focusing on process improvement and regulatory compliance, we strengthen fraud prevention efforts and deliver robust monitoring solutions that safeguard our organization’s financial ecosystem.
Experience
Fraud Monitoring Manager
Jan 2026 — Present
Skills
- Project Management
- Credit
- Customer Service
- Data Analysis
- Microsoft Products
- Social Media
- Team Building
- Coaching
- Financial Analysis
- Negotiation
- Banking
- Business Analytics
- Marketing Strategy
- Microsoft Powerpoint
- Analytics
- Loans
- Marketing
- Training
- New Business Development
- Microsoft Outlook
- Leadership
- Microsoft Word
- Microsoft Office
- Sales
- Research
- Process Improvement
- Speech Analytics
- Mortgage Lending
- Sales Management
- Strategic Planning
- Microsoft Excel
- Voice of the Customer
- Analysis
- Securities
- Customer Relationship Management (Crm)
- Customer Insight
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