Jacqueline Flagg

About Jacqueline Flagg

As the Manager of Digital Support for Digital Dentistry Transformation at Aspen Dental, I lead the rollout and training of cutting-edge technologies such as 3 Shape Trios Intraoral scanning and 3-D design & printing of dental devices. With over 8 years of experience in dental practice support and 20 years in operations management, I have a proven track record of delivering high-quality patient care and operational excellence. I am also certified as a 3 Shape Trainer for the Trios Intraoral Scanner, demonstrating my expertise in dental technology and training. My goal is to leverage my skills and experience to drive innovation and improvement in the field of digital dentistry.

Experience

1. Manager of Lab Implementation

   Aspen Dental

   Feb 2022 — Present

   Driving Innovation in Digital Dentistry | Ops Lead Digital Implant Systems - Pilot Phase |Office Team Support | Workflow OptimizationAs the operational lead for Aspen Dental’s Digital Implant Systems implementation, I manage end-to-end case management for one of the organization’s most transformative initiatives. I support the integration and utilization of cutting-edge digital tools, including 3Shape TRIOS intraoral scanning technology and SprintRay’s advanced 3D printing ecosystem for denture production.I also serve as a key trainer and digital workflow specialist, equipping dental office teams with the skills and knowledge to effectively use the 3Shape suite—including Digital Design Dental Manager and Unite software—and streamline chairside and lab-side operations. My work enables offices to elevate patient care through technology-driven workflows and precision dentistry.

Education

• Kaplan University

  Associates Degree, Associate of Applied Science in Criminal Justice

  2006 — 2008

Skills

• District Management
• Retail
• Customer Relations
• P&L
• Profitability
• Budgeting
• Multi-Unit
• Team Building
• Interviewing
• Stores
• Merchandising
• Talent Acquisition
• Retail Management
• Vendor Relations
• Profit
• P&L Management
• Store Management
• Team Leadership
• Customer Satisfaction
• Forecasting
• Shrink Control
• Time Management
• Strategic Planning
• Employee Relations
• Store Design
• Pos
• Performance Management
• Employee Training
• Profit & Loss Management
• Customer Service
• Sales Management
• Receiving
• Accountability
• Shrinkage
• Labor Management
• Operations Management
• Replenishment
• Visual Merchandising
• Loss Prevention
• Big Box