Jacqueline D.
Passionate about Driving Growth and Innovation
- Role
- Human Resources Advisor at Penske Truck Leasing
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jacqueline D.
People centric HR professional dedicated to elevating the employee experience from first…
Experience
Human Resources Advisor
Apr 2025 — Present
First point of contact for HR inquiries across phone, email, and service requests — consistently delivering accurate, timely resolutions. • Proactively educate employees on policies and self-service tools, boosting efficiency and reducing repeat questions. • Manage complex case intake, escalation, and resolution through HRIS platforms including Oracle, ADP, Fidelity, InSpira, and UNUM. • Ensure compliance by preparing and processing employment verifications, court-ordered insurance, and state disability forms. • Partner with leadership on benefits administration, leave of absence, and FMLA cases, handling sensitive matters with discretion and empathy. • Lead onboarding and training coordination to increase new hire engagement, productivity, and retention.
Education
LIM College
Bachelor's degree
Dallas College
Associate's degree
School of Health Professions
High School Diploma
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