Jacqueline Blackwood
Customer Success Manager
- Role
- Customer Success Manager at Honest Game
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Jacqueline Blackwood
Experienced professional with a proven track record in fast-paced, high-demand industries. I’m passionate about building strong relationships, understanding client needs, and delivering tailored solutions that drive retention, growth, and long-term success.I hold a Master’s in Sports Industry Management from Georgetown University and a Bachelor’s in Sociology, which provide a strong foundation for a people-centered approach to every partnership. Skilled in Customer Success, Sales, Client Retention, Growth, and Leadership, I thrive on helping clients achieve their goals while creating meaningful impact through my work.
Experience
Customer Success Manager
Jun 2021 — Present
Develop and implement the Customer Success process- Manage onboarding and fostering client relationships- Build and maintain strong relationships with stakeholders across all levels of client organizations- Manage client contract renewals and drive growth opportunities
Education
Georgetown University
Master’s Degree, Sports Industry Management
2015 — 2017
Montana State University-Bozeman
Bachelor's degree, Sociology
2011 — 2014
Skills
- Social Networking
- Customer Service
- Microsoft Office
- Sales
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Event Management
- Leadership
- Writing
- Research
- Marketing
- Microsoft Word
- Public Relations
- Public Speaking
- Social Media
- Time Management
- Event Planning
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