Jacque Ferguson

About Jacque Ferguson

Confucius once said “choose a job you love and you will never work a day in your life”, which has resonated with me throughout my adventure in recruiting. As a Sr Recruiter at T-Mobile, I pride myself in matching people with their dream jobs. I currently support a “back office” function in our Customer Experience Centers for roles such as Customer Experience Managers, Systems Experience Analysts, Business Analysis, Operational Insights, Training, Quality Assurance, along with their supporting leadership. In addition to making dreams come true, my goal is to provide an exceptional experience for both the candidates and leaders I support!Check out my current specialties:• Full-cycle recruiting• Pipeline generation • Building relationships• Proactive sourcing (AIRS CDR Certified)• Business Acumen • Negotiation skills• Coaching• Career advising• Training• Research/analysis/reporting• Networking (in-person & social media)• Employee relations• Job description creation

Experience

1. HR Partner

   T-Mobile

   Dec 2020 — Present · Austin, TX, US

Education

• Huston-Tillotson University

  Bachelor of Arts - BA

Skills

• Event Planning
• Public Relations
• Negotiation
• Advertising
• Problem Solving
• Employee Relations
• Strategic Planning
• Human Resources
• Applicant Tracking Systems
• Call Centers
• Excel
• Taleo
• Event Management
• Access
• Onboarding
• Policy
• Hiring
• Team Building
• Management
• Recruiting
• Vendor Management
• Temporary Placement
• Customer Retention
• Customer Service
• Call Center
• Powerpoint
• Microsoft Excel
• Interviewing
• Talent Acquisition
• Social Media
• Microsoft Word
• Team Leadership
• Microsoft Office
• Outlook
• Coaching
• Planning
• Mentoring
• Hris
• Performance Management
• Cold Calling