Jacque Burton

Loan Operations Manager @Aspen Capital

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Loan Operations Manager @Aspen Capital

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EDUCATION

1997

Clackamas Community College

N/A, Accounting and Business/Management

SKILLS

Call CentersBusiness IntelligenceAnalysisSoftware Project ManagementFinancial ServicesRequirements GatheringBankingRisk ManagementMs ProjectRequirements AnalysisAgile Project ManagementCross-Functional Team LeadershipLoss MitigationSystems AnalysisBusiness Process ImprovementChange ManagementMortgage BankingProcess ImprovementFinancial AnalysisVisioSharepointAnalyticsMortgage ServicingProgram ManagementAgile MethodologiesLoan ServicingProject ManagementBusiness AnalysisMortgage LendingBusiness ProcessSoftware DocumentationSdlcFinancial RiskBusiness TransformationBusiness RequirementsIT StrategyIntegrationProject Portfolio Management

ABOUT JACQUE BURTON

I thrive at the intersection of mortgage operations and technical innovation. With over 12 years of experience in the mortgage servicing industry, I specialize in bridging the gap between complex business needs and high-performance system configurations.My expertise lies in optimizing enterprise-level platforms to drive operational reliability, ensure regulatory compliance, and automate workflows. Throughout my career at organizations like Gregory Funding, Freedom Mortgage, and IBM, I have led projects ranging from end-to-end UAT testing for platform migrations to the technical offboarding of 24k+ loan assets.I am a professional who speaks both \"Business\" and \"IT.\" I enjoy translating investor requirements (USDA, VA, FHA, FNMA) into actionable system requirements and products delivery. Whether I am leading Agile initiatives for solutions delivery or managing cross-functional teams through complex site closures, my goal is always the same: to build sustainable, data-driven processes that reduce risk and enhance the borrower experience.

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Jacque Burton — Loan Operations Manager at Aspen Capital in Portland, OR, US | Unifers