Jacqueline Henderson
Broking Platform Business Analyst (Associate Director) @WTW
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WORK HISTORY
Broking Platform Business Analyst (Associate Director) @WTW
EDUCATION
Ateneo de Manila University
Bachelor of Science
ABOUT JACQUELINE HENDERSON
Senior Business Analyst with over 20 years’ experience in analysis, design, test, implementation and support of changes in business processes and applications- Proven track record in: delivering small-scale up to enterprise-level IT applications over the full project lifecycle; understanding business requirements and matching them with the appropriate technologies and processes; establishing and maintaining good relationships with the key stakeholders and with the technical team- Learns new domains quickly and adept at coordinating with project stakeholders and business users. Enjoys the challenge of working on a project from conception to implementation. Leverages on strong technical background and full project lifecycle experience to bridge the gap between business and technology- Experience in the following industries: Financial Services, Insurance Brokerage, Energy and RetailSystems- Summit Classic/FT- Global Trader- Valuta-IDS- Adaptiv Credit Risk- IntelliMatch- Icelink- Reuters- Bloomberg, Ion Marketview- FramesoftProprietary Systems- ING Agree Reconciliation, GIFT Interface System- Citigroup Private Banking Treasury Systems- Citigroup Treasury Systems- Metavante (Now FIS Global) Loans & Customer Information SystemsProcesses- CMMI - ITILSpecialties: Business Analysis, Project Management, IT Consulting, Software Development, Service Delivery
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