Jacopo Etro

Junior Project Manager @Galdi

Treviso, IT

Project Manager for Digital servicesLed the design and introduction of a remote technical assistance service for industrial filling machines: requirements definition, coordination of tool development with external consultants, global process implementation, and management of customer communication and commercial offers → The service was successfully brought to market.Managed the development of an AI-enabled condition-based maintenance system: requirements gathering, coordination with external vendors for front-end development, management of the testing phase, and support during deployment across the global machine fleet.Coordinated the development and deployment of an AI-based operator support agent: scope definition (expected outputs and pilot metrics), requirements collection and communication, and coordination between technical and commercial teams → Solution presented as a demo at an international trade fair.Supervised go-to-market activities for digital services, including pricing, definition of contract templates, and support during customer negotiations, contributing to the structuring of commercial offers and aftersales processes.Applied Agile project management practices (sprints, alignment sessions, and stakeholder demos), with direct reporting to the CEO and responsibility for managing project milestones.

SKEMA Business School

Double Joint Degree , MSc International Business

Università Ca'​ Foscari Venezia

Bachelor's degree, Business Administration Management

Università Ca'​ Foscari Venezia

Double Joint Degree , MSc International Management