Jacob Verity
Client Relationship Manager @Bellrock Group
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WORK HISTORY
Client Relationship Manager @Bellrock Group
GB
Client Relationship Manager for Costa Coffee UK estate, leading delivery of nationwide maintenance services across retail locations.
ABOUT JACOB VERITY
With over a decade of experience managing complex, multi-site portfolios for major consumer brands. My background spans senior operational leadership roles across the UK and Europe, including leading 24-store regions in key UK territories and overseeing operations in Paris during the 2024 Olympic Games.I’m currently a Client Relationship Manager at Bellrock, where I lead the UK maintenance account for Costa Coffee. I work in close partnership with client and delivery teams to strengthen SLA performance, improve asset reliability, and drive smarter, more efficient maintenance strategies across a national estate.Known for calm, accountable leadership, I bring deep experience in stakeholder management, operational risk, and team development. I’m motivated by building trusted client partnerships and delivering outcomes that scale, not just service.
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