Jacob Cohen

About Jacob Cohen

I am a highly motivated, passionate, and driven multi-unit leader who specializes in managing ultra high-risk stores. With over 9 years of experience in Assets Protection and Global Security, I strive to develop experts in theft and fraud identification and resolution who champion safety advocacy. I am fluent in English and Spanish, with working proficiency in Portuguese, enabling me to effectively lead diverse teams, conduct interviews, and build strong partnerships across multicultural environments.I have worked alongside high-level executives within the New York City Police Department while managing the paid detail program for over 70 stores in the NYC market, which has allowed me to build and maintain flawless partnerships at the law enforcement level.I am a New York State Security Guard Instructor and Training School Director, where I train and certify new in-role Assets Protection team members.I am highly experienced in conducting internal investigations and interviews, driving effective resolution in theft and fraud cases.Lastly, I have demonstrated a flawless track record in reducing theft, while driving a strong shortage and safety culture. I have managed company-wide processes impacting over 1,200+ stores and implemented reporting structures and operational improvements to elevate company standards.

Experience

1. District Asset Protection Manager

   The Home Depot

   Aug 2025 — Present · New York, NY, US

   Lead district-wide asset protection, shrink reduction, and safety strategies for 8 Home Depot stores in Northern New Jersey, supporting high-volume retail operations and complex theft environments.•Manage, coach, and develop 10 direct reports, driving consistent execution of Merchandise Protection Standards, theft deterrence, and investigative excellence.•Execute core Asset Protection initiatives including external theft, internal theft, fraud prevention, front-end accuracy, and safety programs, ensuring alignment with corporate standards.•Direct organized retail crime and repeat offender investigations, analyzing theft trends by SKU, class, and store, and partnering with local and state law enforcement to disrupt theft activity.•Conduct interviews and oversee internal investigations, ensuring proper case documentation and compliance with policy while coordinating with HR, Legal, and centralized investigation teams.•Perform district-level risk assessments, operational audits, and shrink analysis using exception-based reporting and AP performance tools to identify vulnerabilities and drive corrective actions.•Collaborate with Store Managers, District Leadership, HR, and Operations to improve incident response, de-escalation practices, and workplace violence prevention.•Recruit, staff, schedule, and performance-manage asset protection teams, including training, evaluations, corrective actions, and succession planning.•Build and maintain strong partnerships with law enforcement, ORC task forces, and property management, strengthening brand protection and investigative outcomes.•Champion a culture of associate and customer safety, ensuring compliance with The Home Depot’s safety, security, and regulatory standards while supporting operational efficiency.