Jake Pugh

Senior Vice President, Operations @SSA Group

Los Angeles, CA, US
EMAILS
j•••••••@thessagroup.com
MOBILE NUMBERS
+17•••••••68

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WORK HISTORY

Jan 2025 — Present

Senior Vice President, Operations @SSA Group

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Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded over 50 years ago, SSA is based in Denver, Colorado, partners with nearly 100 cultural attractions and serves well over 20 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue driving services.

EDUCATION

N/A

Pepperdine Graziadio Business School

Master of Business Administration - MBA

N/A

Pepperdine University

Bachelor of Science, Business Management

SKILLS

Inventory ManagementOrganizational DevelopmentManagementTeam BuildingBudgetsFoodOperations ManagementTraining ManagementStrategic PlanningProject ManagementFood & BeverageSales OperationsPositive Work EnvironmentCustomer ServiceBudgetingCrmRestaurantsHiringFood ServiceMenu DevelopmentHospitalityRestaurant ManagementSocial NetworkingLeadership DevelopmentP&LCustomer SatisfactionProfitP&L ManagementStaff DevelopmentRisk ManagementTime ManagementCross-Functional Team LeadershipCateringIncome StatementLeadership

ABOUT JAKE PUGH

Exceptional background in multi-site hospitality operations. Driven executive manager with extensive leadership, strategy, and operations background. Broad and deep turn-around experience with profit and loss responsibility, risk management, capital projects, and reporting procedures. Proven leadership experience in public, private, and non-profit operating arenas.Specialties: Client relationship management, asset management and recovery, sales generation, cash handling, cost control, customer relations, finance, inventory management, leadership training, management training, mentorship, marketing, policy analysis, profit and loss, programming, project management, quality controls, relationship management, risk management, consultative sales, staffing solutions.

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