Jake Oconnell
Implementation and Sustainment Specialist @Vehlo
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WORK HISTORY
Implementation and Sustainment Specialist @Vehlo
Phoenix, AZ, US
Onsite Training & Support: Conduct training sessions for dealership service teams on our SaaS DMS, ensuring they are comfortable using the system.• Implementation Assistance: Assist with system setup, troubleshooting, and best practices for workflow optimization.• Customer Engagement: Serve as the point of contact during implementation, addressing questions and concerns.• Technical Guidance: Demonstrate a strong understanding of our software and related tools, ensuring customers can navigate and utilize the system effectively.• Travel: Travel up to 85% of the time to customer locations for training and onboarding sessions.
EDUCATION
Red Mountain High School
High School Diploma
Arizona State University
Psychology
Paradise Valley Community College
Psychology
ABOUT JAKE OCONNELL
I have a combined eight years of experience in the automotive sales and service industry,…
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