Jake Oconnell
Experienced Automotive Professional | Delivering Fast & Effective Customer Service | Cross Trained in Sales, Finance, and Fixed Ops | #SpreadHumanKindness | Proud to be Papaya! | #ForeverForward
- Role
- Implementation and Sustainment Specialist at Vehlo
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Jake Oconnell
I have a combined eight years of experience in the automotive sales and service industry,…
Experience
Implementation and Sustainment Specialist
Apr 2025 — Present · Phoenix, AZ, US
Onsite Training & Support: Conduct training sessions for dealership service teams on our SaaS DMS, ensuring they are comfortable using the system.• Implementation Assistance: Assist with system setup, troubleshooting, and best practices for workflow optimization.• Customer Engagement: Serve as the point of contact during implementation, addressing questions and concerns.• Technical Guidance: Demonstrate a strong understanding of our software and related tools, ensuring customers can navigate and utilize the system effectively.• Travel: Travel up to 85% of the time to customer locations for training and onboarding sessions.
Education
Red Mountain High School
High School Diploma
2011 — 2015
Arizona State University
Psychology
Paradise Valley Community College
Psychology
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