Jacob Turner
Customer Experience @OneView | JT’s BBQ | Driving Growth for Tech and Family-Owned Businesses
- Role
- Head of Customer Experience at Oneviewlabs
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jacob Turner
I want to be great at loving, great at caring and great at being responsible doing what I…
Experience
Head of Customer Experience
Apr 2025 — Present · Seattle, WA, US
Leading the Support, Customer Success, and Onboarding teams to enhance customer experience at OneView.• Implementing strategies to improve tech-to-tech, people-to-tech, and people-to-people relationships.• Increasing customer satisfaction and retention rates by developing efficient support processes.
Education
Villanova University
Six Sigma Green Belt
Stevens Institute of Technology
BS
Skills
- Solution Selling
- Crm
- Leadership
- Public Speaking
- Customer Relations
- Consulting
- Strategy
- Creative Solutions
- Ms Project
- Web Applications
- Energy Efficiency
- Workflow Management
- Social Media
- Illustrator
- Microsoft Office
- Sales
- Photoshop
- Networking
- Indesign
- IT Solutions
- Account Management
- Direct Sales
- Enterprise Software
- Management
- Team Building
- Cloud Computing
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- IT Strategy
- Emersive Consulting
- Business Process Improvement
- Customer Retention
- Web Services Api
- Project Management
- Customer Service
- Software as a Service (Saas)
- Business Development
- Customer Success
- Business Process Management
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