Jacob Foster

Attraction Operations Team Lead at Universal Orlando Resort | UCF Business and Theme Park Management Alumni

Role
Attraction Operations Team Lead, Villain-con Et Animal Actors at Universal Orlando Resort
Location
Orlando, FL, US
LinkedIn followers
500 followers

About Jacob Foster

Aspiring theme park manager with degrees in Theme Park and Attraction Management and Business Management, with a certificate in Human Resources from UCF/Rosen College of Hospitality Management. Current Attractions Lead at Villain-Con, ET Adventure, and Animal Actors at Universal Orlando Resort. Experienced Attractions Trainer, Balloon Pilot, and HR/Recruiting Coordinator. Skilled in customer service, operations management, and leadership with a passion for working with others. Experienced in working in fast-paced and challenging environments while maintaining safety and service standards.

Experience

  1. Attraction Operations Team Lead, Villain-con Et Animal Actors

    Universal Orlando Resort

    Mar 2025 — Present · Orlando, FL, US

    Lead and mentor a team of over 75 attraction attendants and trainers• Manage and respond to guest and team member situations as well as downtimes • Perform opening and closing checklists, complete ride, show, and budget reports• Provide feedback and development, including written and verbal coaching• Cross-trained as a lead at ET Adventure and Animal Actors (December 2025)

Education

  • University of Central Florida – Rosen College of Hospitality Management

    Bachelor of Science, Theme Park and Attraction Management

  • Marjory Stoneman Douglas High School

    High School Diploma

  • University of Central Florida

    Associate of Arts

  • University of Central Florida

    Certificate, Human Resources

  • UCF College of Business

    Bachelor of Science in Business Administration, Management

  • Florida Atlantic University

    Certificate, Hospitality and Tourism Management

  • Broward College

    Dual Enrollment

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