Jacob Esparza

About Jacob Esparza

Welcome! I\'m Jacob Esparza, a seasoned Senior Program Manager with a proven track record of success across Meta, Microsoft, and Boeing. With over 12 years of experience in program management, operations, and team leadership, I am passionate about driving strategic initiatives, optimizing operations, and fostering innovation. Key Achievements: Throughout my career, I\'ve spearheaded successful programs and projects, resulting in over $30M in cost savings and a significant reduction of 3K man weeks across 220+ programs. As a Senior Manager of Operations at Meta, I led 15+ employees, orchestrated 50+ global API launches, and achieved a 60% reduction in resources required for launches through process enhancements and automation. Operations and Process Optimization: I\'m skilled in streamlining operations and implementing process improvements. At Meta, I led organizational road mapping, OKR setting, and project management standards for 12 teams, reducing road mapping time by 40% and minimizing redundant projects by 30%. Coaching and People Management: With over 6 years of experience in people management, I am dedicated to coaching and career development. Skilled in training, motivating, and directing employees to optimize productivity and promote professional growth, I have managed the development and administration of performance management programs. My expertise includes undertaking periodic performance reviews and appraisals, succession planning for top management, and career moves programs in both corporate and unit/site settings. Multi-Industry Expertise: Having worked at Meta, Microsoft, and Boeing, I bring a diverse skill set encompassing strategic planning, program management, resource optimization, and industrial engineering. I\'ve also mentored and coached teams, imparting program and project management principles, best practices, and tool proficiency. Education and Certifications: I hold a MBA from Seattle University and a BA in Business, Marketing from the University of Washington. Additionally, I am certified in Architecture & Systems Engineering from MIT and have completed the Leadership Discovery Program and Masters Certificate in Project Management. Let\'s connect and explore opportunities for collaboration, innovation, and success!

Experience

1. Manager Integrity Issue Management

   Meta

   Jun 2024 — Present · Bellevue, WA, US

   Built and managed a team of 14 employees responsible for day-to-day execution of content regulation requirements, ensuring consistent compliance with evolving regulatory standards. Implemented Digital Services Act (DSA) and Online Safety Act (OSA) compliance programs, successfully supporting first regulatory audits and demonstrating program effectiveness. Established comprehensive Service Level Objectives (SLOs) framework, developing data pipelines and metrics dashboards to measure and prove program maturity to regulatory authorities. Operationalized issue management processes for content regulation, maturing the program from initial implementation to a robust, measurable system.

Education

• University of Washington

  Bachelor of Arts (B.A.)

  2003 — 2006

• Seattle University

  Master of Business Administration (MBA)

  2012 — 2014

• Executive Development Institute

  Leadership Discovery Program

• Massachusetts Institute of Technology

  Architecture and Systems Engineering: Models and Methods to Manage Complex Systems

• Stevens Institute of Technology

  Masters Certificate in Project Management