Jake Durbin
- Role
- Customer Success Manager at Nintex
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Jake Durbin
As a Customer Success Manager at Nintex, I help my customers grow and get maximum value…
Experience
Customer Success Manager
Jan 2021 — Present
Helping my customers grow and get maximum value and ROI from their workflow automation platform. Concerning myself with the customer adoption, engagement, and satisfaction. OKR\'s include customer retention, use case documentation, sales pipeline creation, cross-selling demos, Product training, customer upgrades, cloud migrations, etc. H12•••97% Customer Retention H22••••00% Customer Retention
Skills
- Entrepreneurship
- Strategy
- Change Management
- Cloud Computing
- Team Building
- Management
- Confidentiality
- Data Modeling
- Sales
- Public Speaking
- Research
- Teamwork
- Data Management
- Archives
- Data Visualization
- Volunteering
- Team Leadership
- Computer Proficiency
- Organization
- Group Work
- Professional Writing
- Lead Generation
- Leadership
- Event Management
- Project Management
- Project Coordination
- English
- Strategic Planning
- Project Planning
- Search Engine Optimization (SEO)
- Data Analysis
- Engaging Speaker
- Personal Data Protection
- Business Intelligence
- Data Protection Act
- Social Media
- Communication
- Policy
- Life Skills
- Presentations
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