Jacob Davis
Director of Client Services and Support | Technical Support | Service Business Development
- Role
- Director, Client Services and Support at Campbell Scientific
- Location
- Logan, UT, US
- LinkedIn followers
- 500 followers
About Jacob Davis
Experienced, technical problem solver with 5 years as senior management.Master\'s in Hydrology and an MBA.Strong in customer success, technical support, customer training, data collection, automation, and water resources management.
Experience
Director, Client Services and Support
Dec 2020 — Present · Logan, UT, US
Lead US teams responsible for technical training, technical support, technical communication, calibration services, hardware repair, client data services, and the execution of service life agreements. Own global processes for service and support functions affecting all 13 global offices. Create and execute functional strategies and specific objectives in support of corporate strategy. Develop budgets, policies, and procedures to support global requirements. 3 direct reports, 42 additional indirect reports
Education
Oregon State University
Bachelor, Natural Resource Management
1998 — 2003
Western Governors University
Master of Business Administration - MBA, Business Administration and Management, General
University of Arizona
Master, Hydrology
2003 — 2005
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