Jacob Cusick

Data Solutions Specialist @Avery Dennison

Beaverton, OR, US

Delivered complex multi-year IT project to reduce EDI data and solution complexity in time as project manager• Promoted to be a team member’s manager, accountable for his customer accounts’ performance and participating in leadership meetings• Negotiated with customers to optimize outcomes for IT projects and supply chain EDI processes• Championed digital platform upgrade initiative requiring buy-in from multiple stakeholder teams across customer accounts• Developed trusting relationship with customer by quickly eliminating sources of common issues and reducing cycle time• Significantly reduced IT tickets due to production issues on primary account by standardizing processes, components, and documentation

University of Arizona

Bachelor of Science - BS, Management Information Systems, General