Jacob Caceres Reyes
Wine Educator and Host
- Role
- Brand Ambassador at Castello Di Amorosa
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jacob Caceres Reyes
I build strong client relationships that drive revenue. At Castello di Amorosa, I…
Experience
Brand Ambassador
Apr 2023 — Present · CA, US
At Castello di Amorosa, I combined my passion for wine and exceptional customer service to create unforgettable experiences for guests from around the world. Working in Napa Valley’s iconic Tuscan-inspired castle, I honed my expertise in wine education, hospitality, and sales.Key highlights of my role included: • Leading immersive wine tastings and tours, sharing the Castello’s rich history and showcasing its award-winning wines in a way that resonated with diverse clientele. • Consistently exceeding sales goals by building genuine connections with guests and providing tailored recommendations for wine selections. • Coordinating private events and group experiences, ensuring flawless execution and creating moments that left lasting impressions.•Assist in membership sales by educating guests on wine club benefits, handling sign-ups, and ensuring prompt follow-up communication.This role refined my ability to curate personalized guest experiences, master product knowledge, and deliver exceptional service, all while contributing to the reputation of one of Napa Valley’s premier wineries.
Education
Northwest School of the Arts
Musical Theatre, Theatre, Choral singing, Musical Theatre
2011 — 2013
University of North Carolina Wilmington
Bachelors, Drama and Dramatics/Theatre Arts, General
2013 — 2017
Jose Julian Acosta Theatre School
10th grade, Theatre/Theater
2010 — 2011
University of Roehampton
Study Abroad Program, Drama and Dramatics/Theatre Arts, General
2016 — 2016
Skills
- Customer Service
- Training
- Microsoft Office
- Spanish
- Acting
- Management
- Social Media
- Theatre
- Higher Education
- Marketing
- Research
- English
- Event Planning
- Singing
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Time Management
- Public Speaking
- Editing
- Leadership
- Event Management
- Teamwork
- Social Networking
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